Integrity Events Limited sells Event packages as an agent on behalf of the organisers, promoters, artists, venues or producers of an Event on these Terms and Conditions and subject to any other terms applicable to the Event(s).



The definitions in this paragraph apply to these Terms and Conditions. Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

Company/We/Our/Us: Integrity Events Limited registered in England & Wales, company registration number 11590278, whose registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Commencement Date: the date when we accept your order in accordance with clause

Contract: the Order Form or Online Order Page and any documents referred to in them, together with these Terms and Conditions.

Customer/You/Your: the person identified on the Order Form or Online Order Page booking the Event(s) through the Company.

Event(s): the event(s) specified in Section A of the Order Form or Online Order Page. 

Event Provider: the provider of the Event(s) as set out in the Order Form or Online Order Page. 

Fee: the fee payable by you for the Event(s) as set out in the Order Form or Online Order Page. 

Material Pack: any material supplied by Us to you as part of the Event(s). 

Order Form or Online Order Page: the order form or online order page attached to these Terms and Conditions, which forms part of the Contract.

Services: the services supplied by Us as an organiser and booking agent for Your place on the Event(s). Terms and Conditions: the terms and conditions set out below which form part of the Contract.

Your Contract

The Order Form or Online Order Page is an offer by You to enter into a binding Contract with Us and, as the Event Provider’s agent, the Event Provider. These Terms and Conditions shall become binding on You when We accept your order either by issuing You with written acceptance of the Order Form or, in the absence of written acceptance, We undertake the Services in accordance with your Order Form or Online Order Page. If We are unable to accept Your Order, We will inform you of this in writing and not charge You for the Event(s).


Commencement and Duration

This Contract shall commence on the date of acceptance by Us of Your Order in accordance with clause 2 above and shall automatically terminate at the end of the Event(s) that You have booked to attend on or until the Fee is paid in full (whichever is later) unless terminated in accordance with clause 15.


Your right to make changes

If You wish to make a change to Your order please contact Us. We will let You know if the change is possible. If it is possible We will let You know about any changes to the Fee, the timing of the Event(s) or anything else which would be necessary as a result of Your requested change and ask You to confirm whether You wish to go ahead with the change.


Your purchase

Subject to these Terms and Conditions, in consideration for You booking the Event(s), You are entitled to:

a)attend the Event(s); and 
b)receive a copy of the Material Pack (where applicable)..


Fee and Payment terms

The Fee payable for the Event(s) (which includes VAT) will be the fee set out on the Order Form or Online Order Page.

It is always possible that, despite Our best efforts, some of the Events we book may be incorrectly priced. We will normally check prices before accepting Your order so that, where the correct price at Your order date is less than Our stated price at Your order date, we will charge the lower amount. If the Event’s correct price at Your order date is higher than the correct price We will contact You for Your instructions before We accept Your order. If We accept and process Your Order Form or Online Order Page where a pricing error is obvious and unmistakeable and could reasonably have been recognised by You as a mispricing, We may end the Contract and refund You any sums you have paid.

a) where the Order Form or Online Order Page states that payment is required in one lump sum. The Fee shall be due in full prior to Our acceptance of the Order Form; or
b) Where the Order Form or Online Order Page states that payment shall be made in instalments. , You must pay each instalment to Us in the amounts and on the dates specified in the Order Form or Online Order Page (which in any case must be in four or fewer instalments and within less than 12 months from the Commencement Date.


Payments made under this Contract must be made by the means specified in the Order Form or Online Order Page.

If You do not make any payment to Us by any due date set out in the Order Form or Online Order Page We may charge interest to You on the overdue amount at the rate of 4% a year above the base lending rate of Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay Us interest together with any overdue amount.


We may also claim for any reasonable costs incurred in recovering any outstanding debt.


Intellectual Property 

All intellectual property rights developed and used in performing the Event(s) are either owned by Us, the Event Provider, or a third party supplier (the “Event IP”). 

Nothing in these Terms and Conditions permits you to use the Event IP for any purpose except for use during your attendance at the applicable Event. You are strictly prohibited from recording all or any of the Event(s) including any photographic, audio or video recordings.

All intellectual property rights developed and used in the Material Pack are either owned by Us or under licence to Us from a third party supplier. You may only use Our Material Pack for personal and educational purposes. You may not:
a) alter any of the Material Pack; or
b)copy or reproduce any part of the Material Pack; or
c)sell the Material Pack or supply it to any third parties.

On rare occasions the Event may be filmed or recorded by a third party. Purchasing your access to the Event through Us confirms Your permission to the filming and sound recording of Yourself as a member of the audience. If You have any objection, should this happen when You attend a Event, please contact a member of the venue management.


Cancellation, rescheduling, termination and refunds

You may end this Contract within fourteen (14) days of the Commencement Date without any liability (“Cooling Off Period”) in writing by delivering or sending (including electronic mail) a cancellation notice in writing to Us at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ United Kingdom or to help@integrityesa.com (“Cancellation Notice”). Unless preparation for the Event has started, We shall refund to the money you have paid to Us under this Contract. If a refund is due from Us to You, We will process it within 30 days after the receipt of cancellation notice. 


Transferring Tickets

You can transfer Your ticket to a nominated new attendee subject to notifying Us in writing at least 14 Business Days before the applicable Event starts, and providing Us with their full contact details. An administration fee of £100 plus VAT will apply.


Limitation of Liability

Events are not Our responsibility. We act only as organiser and booking agent to arrange Your place at an Event. We do not provide any representations, warranties or promises in relation to the Event Provider or the Event itself, and We have no responsibility whatsoever for any loss or damage of any kind suffered at or in connection with any Event (including loss or damage resulting from Your reliance on any information provided during an Event, or any loss, damage or theft of personal property at an Event).


We are responsible to You for foreseeable loss and damage caused by Us. If We fail to comply with our obligations under these Terms and Conditions, We are responsible for loss or damage You suffer that is a foreseeable result of Our breaking this Contract or Our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both We and You knew it might happen, for example, if You discussed it with Us during the sales process.

We do not exclude or limit in any way Our liability to You where it would be unlawful to do so. This includes liability for death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of Your legal rights in relation to the Services including the right to receive Services which are as described and supplied with reasonable skill and care.

We are not liable for business losses. We only supply the Services for Your use as a consumer. If You use the Services for any commercial or business purpose We will have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.


Other important terms

These Terms and Conditions do not create any rights or obligations enforceable by or against anyone other than Us, You and, as We contract as the Event Provider’s agent, the Event Provider who has direct rights and obligations under these Terms and Conditions.

If a court finds part of this Contract illegal, the rest will continue in force. Each of the paragraphs of these Terms and Conditions operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If We do not take action under this Contract then that shall not prevent Us from taking action later on.



We will use your personal information in accordance with our privacy policy.


Attending an Event

Admission to an Event is at all times subject to any terms, conditions or rules of the Event Provider and the venue operator. If You breach those terms, conditions or rules then the Event Provider or venue operator may refuse admission or require you to leave the venue.

Amongst other things You will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending an Event). The venue or the Event Provider will have rights to refuse admission or eject You in certain circumstances.

Which laws apply to this Contract and where You may bring legal proceedings. These Terms and Conditions are governed by English law and You can bring legal proceedings in respect of the Services in the English courts. If You live in Scotland you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland, You can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts